How to choose a cleaner from online profiles
How to compare cleaner profiles online and choose the right cleaner for your business: what to look at, questions to ask and how to start well.
By KleanLinc · Updated · 2 min read
Comparing cleaners online is quicker than asking around, but profiles only tell part of the story. Knowing what to look for, and what to ask next, helps you pick a cleaner who suits your premises.
This guide covers how to shortlist, how to read a profile, the questions to ask in your first conversation and how to start the arrangement well.
Shortlist on the basics
- Services: do they offer the type of cleaning you need?
- Area: is your site within their travel distance?
- Availability: can they work on your days and times?
- Rate: is their indicative rate within your budget?
Aim for two or three cleaners to compare properly.
Read the profile closely
Look for specifics: the kind of premises they know, the tasks they mention and how they describe their work. "Five years cleaning dental practices and small offices" tells you more than "experienced and reliable".
Ratings from completed work are useful context, but new cleaners will have few or none. A review status tells you what has been administratively reviewed, not how the work will go. Read what cleaner checks really mean.
Before you connect on KleanLinc
On KleanLinc, browsing limited profile summaries is planned to be free. When you want to speak with a cleaner, they decide whether to be introduced for your work. The unlock cost is shown before you confirm, and pending or declined requests use no credits.
Questions to ask in your first conversation
- Have you cleaned premises like ours before?
- What would you include in a regular visit, and how long would it take?
- Do you bring your own products and equipment?
- Do you hold public liability insurance? Can I see the schedule?
- What happens if you are ill or on holiday?
- How would you like to be paid, and when?
For a step-by-step approach, see how to find an office cleaner.
Start the arrangement well
- Agree a written specification. Our cleaning specification guide helps.
- Book a trial clean and walk round together afterwards.
- Give a short site induction: hazards, products, alarms and who to call.
- Agree access privately and confirm it before the first visit.
- Pay on time. Businesses can usually claim interest on late commercial payments.
Join as a Founding Employer
KleanLinc is a UK platform preparing to launch. It is not a cleaning company: the planned platform will let businesses post requirements, review relevant profiles of local, independent cleaners and agree terms directly. Joining the Founding Employer list is free and records interest only.
Frequently asked questions
- How many cleaners should I compare?
- Two or three is usually enough to compare experience, availability and price without spending too long.
- What if a cleaner declines my request?
- On KleanLinc, declined or pending requests are planned to use no credits, so you can approach another cleaner.
- Can I see a cleaner's contact details before connecting?
- No. Contact details the cleaner has approved for sharing are released only after they agree to be introduced and you unlock the connection.
Official sources
- GOV.UK: Employment status (opens in a new tab)
- GOV.UK: Late commercial payments (opens in a new tab)
- HSE: Cleaning (opens in a new tab)
This guide is general information, not legal, tax or financial advice. Rules and fees change, so check the official source for your situation. KleanLinc is preparing to launch; platform features described here are planned, not live.