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How to find an office cleaner: a step-by-step guide for small businesses

How to find an office cleaner for your small business in the UK: write a brief, where to look, questions to ask and how to agree terms.

By KleanLinc · Updated · 2 min read

Small team working together at a shared office table

Finding the right office cleaner makes a real difference to how your workplace looks and feels. For a small business, the right person is someone who fits your hours, understands your space and communicates clearly.

This step-by-step guide takes you from writing a brief to agreeing terms.

Step 1: Write a short brief

Describe your office, the tasks, how often and when cleaning can happen. Our guide on how to write a cleaning brief and our office cleaning checklist make this quick.

Step 2: Decide on the type of cleaner

Decide whether you want a self-employed cleaner or a cleaning company. Our comparison of self-employed cleaners and cleaning companies sets out the differences.

Step 3: Look in the right places

  • Recommendations from neighbouring businesses or your landlord.
  • Local business groups and community networks.
  • Cleaning companies that serve your area.
  • Platforms that connect businesses with local cleaners.

Step 4: Ask the right questions

  1. What experience do you have with offices like ours?
  2. Can you work the days and times we need?
  3. What insurance do you hold? Can I see the certificate?
  4. Do you supply products and equipment?
  5. What happens if you are ill or on holiday?
  6. Can you provide references from current clients?

Step 5: Start with a trial

Agree a short trial period, such as four weeks, then review. Check the work against your brief and give clear, fair feedback early.

Step 6: Agree terms in writing

Put the scope, schedule, price, access and notice period in writing. Our guide to what to include in a commercial cleaning contract covers the essentials.

Find local, independent cleaners with KleanLinc

KleanLinc is preparing to launch a UK platform where businesses post cleaning requirements, review relevant profiles of local, independent cleaners and use credits to unlock a connection. Cleaner wages and payment terms are agreed directly. See how it is planned to work on our businesses page and how it works.

KleanLinc is a UK platform preparing to launch. It is not a cleaning company: the planned platform will let businesses post requirements, review relevant profiles of local, independent cleaners and agree terms directly. Joining the Founding Employer list is free and records interest only.

Frequently asked questions

How do I find a good office cleaner?
Write a clear brief, look for local recommendations and platforms, ask about experience, insurance and cover, and start with a trial period.
What questions should I ask an office cleaner?
Ask about experience, availability, insurance, products and equipment, holiday cover and references.
Does KleanLinc employ cleaners?
No. KleanLinc is not a cleaning company and does not employ cleaners. The planned platform connects businesses with independent cleaners, who agree terms directly.

Official sources

This guide is general information, not legal, tax or financial advice. Rules and fees change, so check the official source for your situation. KleanLinc is preparing to launch; platform features described here are planned, not live.

Join the founding business community.

Be among the first to post cleaning requirements and connect with local, independent cleaners when KleanLinc launches. Registering is free and creates no live account.