About this website
KleanLinc is being developed as a UK platform to help people who need cleaning support connect with independent cleaners. The website currently provides information, founding-list registration and a restricted team administration area.
Joining a founding list records your interest. It does not create a live customer account, guarantee access by a particular date, guarantee work or guarantee that a cleaner will be available. We will publish separate marketplace terms before live matching, messaging, payments or credits become available.
Before using live profiles, opportunities, introductions, messaging, credits, verification or contact-unlocking features, users will be required to review and accept the applicable operational Platform Terms and any role-specific provisions.
Using the site
You agree not to:
- provide information you know is false, misleading or belongs to someone else;
- try to gain unauthorised access to the site, restricted records or another person’s account;
- introduce malicious code, overload the service, scrape it at scale or interfere with its operation;
- use the site for unlawful, fraudulent, abusive or discriminatory activity;
- copy or commercially exploit KleanLinc branding, content or software without permission.
You are responsible for the accuracy of information you submit. Authorised team users must keep their sign-in details confidential and tell KleanLinc promptly if they suspect misuse.
Do not submit identity documents, right-to-work information, DBS information, payment-card details, property-access codes, health information or another person’s private information through the pre-launch website.
KleanLinc may remove duplicate, fraudulent, unlawful, abusive or clearly irrelevant submissions, or restrict website access where reasonably necessary to protect the website or its users.
Founding-list registrations
The Founding Cleaner and Founding Employer forms are intended for people aged 18 or over. If you submit information for a business, landlord, property manager or other organisation, you confirm that you are authorised to do so on its behalf.
You may join as a prospective employer or cleaner. We may review, correct, organise or remove duplicate, incomplete, fraudulent or unsuitable submissions. We may send you administrative messages about your registration, such as confirming it, correcting details or dealing with a request you make about it. Launch updates and occasional news are sent by email only if you ticked the optional marketing box.
If your details change or you no longer want to remain on a founding list, email hello@kleanlinc.co.uk. How we handle your information is explained in the privacy notice.
No cleaning contract through this pre-launch site
KleanLinc does not currently provide cleaning services, employ cleaners through this site, arrange live introductions or take payment. The website does not create a contract for cleaning work between KleanLinc, an employer and a cleaner. Any future marketplace relationship, checks, credits, payments and cancellation rules will be covered by the terms shown when those services launch.
Joining a founding list does not make KleanLinc your employer, agent, cleaning provider or contractual counterparty for cleaning services. It does not create a contract between a cleaner and an employer.
Our proposed credit policy is a preview of how employer credits may work. It is not in force, does not form part of these terms and does not let you buy or use credits.
Information and availability
We take reasonable care over the website, but we do not promise that it will always be available, uninterrupted or free from errors.
Profiles, prices, credits, verification indicators, user journeys, testimonials and opportunity examples displayed during pre-launch may be illustrative and may change before launch. They should not be treated as representing an available person, guaranteed feature or approved commercial offer unless expressly stated otherwise.
Links to third-party websites or services are provided for convenience. Their content, availability, security and privacy practices are controlled by the relevant provider.
Feedback
If you voluntarily provide non-confidential feedback, you allow KleanLinc to use that feedback to evaluate and improve the proposed service. Do not submit confidential information or material you are not authorised to share.
Our responsibility
Nothing in these terms excludes responsibility that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer. Subject to that, KleanLinc is not responsible for losses that were not reasonably foreseeable, business losses arising from consumer use, or loss caused by events outside our reasonable control.
Intellectual property
The KleanLinc name, doorway mark, website design, writing and software are owned by or licensed to KleanLinc. You may view and print pages for your personal, non-commercial use. No other rights are granted.
Changes, law and contact
We may update these terms as the website develops. The date at the top identifies the latest version. These terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you may also have the right to bring proceedings in your home courts.
These terms are with KleanLinc Limited, registered in England and Wales with company number 17550125. Our registered office is 35 Somerset Road, Horsham, England, RH12 0BY. You can email hello@kleanlinc.co.uk.